NAME :
EDGAR ARGA SOPAR M.
NPM :
12210240
CLASS :
4EA09
- DIALOGUE
1 (1ei4a.mp3 & 1ei4b.mp3)
A : Could I take your number, please?
B : Yes, it’s zero - one - five - one - four -
nine - six - zero - nine - nine - seven (0151-496-0997).
Theme : A dialogue between a customer and a customer
service officer. A customer service officer asks for a customer’s phone number.
- DIALOGUE
2 (1ei5a.mp3 & 1ei5b.mp3)
A : Can I have your reference number,
please?
B : Yes, it’s x - eighteen (x-18).
A : I’m sorry, it’s that one-eight or
eight-zero?
Theme : A dialogue between a customer and a customer
service officer. A customer service officer asks for a customer’s reference
number, but she’s not sure between eighteen (18) or eighty (80).
